Frequently Asked Questions

The same team handles your project from discovery to deployment. No handoffs to juniors after the pitch. No rotating cast of people who weren't in the original meeting.

We include full knowledge transfer so your team can own what we build. And we carry a 100% project completion rate across 8 projects in fintech, legal tech, market research, and enterprise field operations.

We don't sell retainers to create dependency. We build things that last, then teach you how to run them.

We follow a structured 7-step workflow:

1. Discovery & Analysis
Understanding your business goals, challenges, and existing systems.

2. Strategy & Planning
Defining the roadmap, tech stack, timeline, and methodology.

3. Design
Moodboards, wireframes, and high-fidelity designs ready for development.

4. Development
Building using structured sprints (Agile) or sequential phases (Waterfall).

5. Testing & Refinement
Rigorous testing across devices, performance, security, and user acceptance.

6. Deployment
Controlled deployment with knowledge transfer, docs, and training.

7. Support & Evolution
Post-launch monitoring, optimization, and long-term partnership for continuous growth.

Not all services go through all 7 steps. Landing Pages and Technical Advisory follow a shorter, streamlined process.

• Responsive website and web application development
• Mobile applications for Android and iOS
• Backend systems and APIs
• Technology infrastructure design and implementation
• Database solutions and data management
• System integration and third-party service connections
• Optimization and enhancement of existing systems

Full intellectual property rights transfer to you upon receipt of final and complete payment. This covers source code, design files, documentation, and all project assets. No IP is transferred until all outstanding payments are settled.

During the project, all work-in-progress remains the property of Codemodo. Your access during the project is via preview link only.

Every application goes through functional testing, security testing, and performance testing before delivery.

We apply security by design from the start. Authentication, access control, and data handling are built in from day one, not added as an afterthought.

We believe hand-crafted code produces better results. Every line of application code we ship is written and reviewed by the team, with full understanding of the system, not just generated output.

We do use AI tools for research, planning, QA automation, and documentation, where they genuinely help. But for production code, we hold a higher standard. Every line is intentional, reviewable, and built to last.

Yes. We are willing to sign an NDA at no additional cost before any detailed project discussion. Request one via email.

All client data (business information, user data, credentials, and project-related materials) is used solely for delivering the engaged service. We do not use client data for other engagements, training, marketing, or any purpose beyond the scope of the active project.

Work-in-progress data stored in development environments is deleted within 30 business days after the project is completed or terminated. You may request earlier deletion in writing.

Both parties handle personal data in accordance with applicable Indonesian data protection regulations, including UU PDP (Undang-Undang Pelindungan Data Pribadi).

No. We do not subcontract core development, design, or planning work to third parties without your explicit written agreement. If subcontracting is ever proposed, we will disclose the scope of work and the third party involved before proceeding.

It depends on what you agree to at the start of the engagement.

Before the project begins, we ask whether the work is confidential. If it is, we respect that fully. No mentions, no references, no case studies. If it isn't, we may reference the engagement in our portfolio or marketing, typically as a general description of the work done.

Any detailed case study (screenshots, metrics, testimonials, or client logo) requires your explicit written consent before we publish anything. You can withdraw that consent at any time. We will remove the material within 10 business days.

All prices shown are before tax. If PPN applies to your invoice, it will be added at the prevailing rate and stated clearly on the invoice. Tax invoices (faktur pajak) are issued upon request.

If something isn't working, we want to know. Most concerns are resolved through a direct conversation, and that's always our first step.

For situations that need a more structured process, we follow a clear path. Direct discussion first. If unresolved within 30 days of written notice, either party may request mediation through BANI or a mutually agreed mediator. If mediation does not resolve the dispute within 30 days, either party may escalate through the courts of Jakarta. All engagements are governed by the laws of the Republic of Indonesia.

Yes. We've built MVPs and helped founders scope down to what actually matters for a first launch. We work with tighter budgets and timelines without cutting quality. If you have an idea but no technical team, that's exactly where we start.

Our current focus is the Indonesian market. Same timezone, local context, and the ability to meet in person when it matters. For most of our clients, that proximity makes a real difference.

We take on 2 to 3 projects at a time. This is intentional: it keeps the team focused and ensures every client gets full attention, not a distracted team spread thin across too many engagements.

If you're ready to start, reach out early. We'll let you know our current availability and expected start date.

Depends on the service:

Landing Page and Technical Advisory: no discovery call needed. Book directly, pay the deposit, and we start.

Custom projects (Product Blueprint, UI Design, Software Development, Full Bundle): begin with a free 30–60 minute discovery call to scope the project and produce a proposal.

Send us an email or reach out through the website to get started.

Yes. We are a remote-first software house based in Tangerang with team members across Indonesia. We serve clients in Jakarta, Bandung, Surabaya, Bali, Yogyakarta, and anywhere else in Indonesia. Project work runs fully remote. We travel onsite only for critical meetings at your request.